24/7 Commercial Refrigeration Repair in the North East & Yorkshire
F-Gas registered engineers who repair, maintain and install cold rooms, freezers and refrigerated display cabinets for businesses across Tyne and Wear, Northumberland, County Durham, North Yorkshire and East Yorkshire, with 24/7 emergency call-outs.
- 24/7 emergency call-outs
- REFCOM F-Gas registered
- Maintenance contracts
- 30+ years' experience
We repair, maintain and install commercial refrigeration for restaurants, pubs, hotels, shops and pharmaceutical storage across the North East and Yorkshire.
When a cold room or freezer fails, stock is at risk within hours. So we answer emergency calls 24 hours a day, 7 days a week. Our engineers have more than 30 years' experience and are REFCOM registered for F-Gas work on refrigerant.
24/7 emergency refrigeration repair
We repair all major makes of commercial refrigeration, including cold rooms, walk-in freezers, refrigerated display cabinets, and upright and counter fridges and freezers. Common faults we fix:
- Not holding temperature, or high temperature alarms
- Ice building up on the evaporator
- Compressor not starting, or switching on and off
- Water leaking from the unit or cold room
- Noisy or failed fans
- Door seals that no longer close properly
- Controller faults and error codes
- Refrigerant leaks
While you wait for us: keep doors closed, write down the temperature readings and when you noticed the problem, and move high-risk food or medicines to working storage if you can.
Planned refrigeration maintenance
Most breakdowns start as something small: a blocked condenser, a worn door seal or a slow leak. Regular maintenance catches these early, keeps running costs down and gives you records to show your equipment is looked after. A maintenance visit typically includes:
- Cleaning condensers and evaporators
- Checking door seals and hinges
- Checking defrost and drains
- Checking refrigerant pressures for leaks
- Checking controllers and alarms read correctly
- Recording temperatures and the work done
We offer maintenance contracts quoted for each site, with visits planned around your opening hours. Systems that need statutory F-Gas leak checks get them on schedule, and we keep the records for you.
Refrigeration installation
We install cold rooms, condensing units and refrigerated display cabinets, from a single cabinet to a full kitchen or shop fit.
- Survey We look at the space, what you need to store and where the condensing unit can go.
- Quote We recommend the equipment and send a written quote that sets out what's included.
- Installation We fit and connect everything, working around your opening hours where we can.
- Commissioning We bring the system down to temperature, check it holds and record the F-Gas details.
Businesses we work with
- Hospitality: restaurants, pubs, cafes and hotels
- Retail: shops, butchers and convenience stores
- Pharmaceutical: temperature-controlled medicine storage
Areas we cover
Our engineers work from ATE House in Carlin How, near Saltburn-by-the-Sea, and our office in Whitby, covering:
- Tyne and Wear: Newcastle, Sunderland, Gateshead
- Northumberland: Hexham, Morpeth
- County Durham: Durham, Darlington
- North Yorkshire: Middlesbrough, Whitby, Scarborough
- East Yorkshire: Driffield, Bridlington
Why choose AT Engineering Services
- 24/7 emergency call-outs, every day of the year
- REFCOM registered for F-Gas work on refrigerant
- 30+ years working on refrigeration
- All major makes repaired and maintained
- Maintenance contracts with the records you need
We also repair and service air conditioning and heat pumps, so one team can look after all your systems.
Talk to an engineer
Tell us what you need and an engineer will get back to you.
Frequently Asked Questions
Do you offer 24/7 emergency refrigeration repairs?
Yes. We answer emergency calls 24 hours a day, 7 days a week, because a failed cold room or freezer puts stock at risk within hours.
What should I do if my fridge or freezer stops working?
Keep the doors closed, write down the temperature readings and when you noticed the problem, and move high-risk food or medicines to working storage if you can. Then call us.
Why is my cold room or freezer not holding temperature?
Common causes are a dirty or blocked condenser, ice on the evaporator, worn door seals, a faulty fan, or low refrigerant from a leak. Check the doors are closing properly and nothing is blocking the condensing unit, then call an engineer.
Why is ice building up on my evaporator?
Usually a defrost fault, a door left open or a poor door seal letting in warm, damp air. Low refrigerant can also cause it. Ice blocks the airflow, so the unit struggles to hold temperature until it is fixed.
How often should commercial refrigeration be serviced?
At least once a year. Equipment in busy kitchens, or units that run hard in warm spaces, often benefits from visits every three to six months. We recommend a schedule based on your equipment and how it is used.
Do you offer refrigeration maintenance contracts?
Yes. Contracts are quoted for each site, with visits planned around your opening hours, F-Gas leak checks where they are needed and records of the work done.
Do you install cold rooms and display cabinets?
Yes. We install cold rooms, condensing units and refrigerated display cabinets. We survey the space first, then send a written quote that sets out what's included.
Is it worth repairing an old refrigeration system?
Often, yes. But if the system is over 10 years old and needs a major repair, such as a new compressor, replacing it can work out cheaper over time. We'll explain the options so you can decide.
