F-Gas registered engineers who repair, service and install air conditioning for homes and businesses across Tyne and Wear, Northumberland, County Durham, North Yorkshire and East Yorkshire, with a same-day response for emergencies.
We repair, service and install air conditioning for homes, offices, shops and server rooms across the North East and Yorkshire.
Our engineers have worked on refrigeration and air conditioning for more than 30 years, and we're REFCOM registered for F-Gas work. That matters because most air conditioning faults involve the refrigerant, and only an F-Gas registered engineer is allowed to work on it.
When air conditioning stops working, it usually shows one of a handful of symptoms. We repair all major makes, in homes and businesses. Common faults we fix:
Same-day response for emergencies. If your system has failed, we aim to get an engineer to you the same day. If a part needs ordering, we tell you when it will arrive and book the return visit with you.
Air conditioning should be serviced at least once a year, ideally before summer. A clean, well set up system cools better, costs less to run and breaks down less often. A service typically includes:
Systems that run hard, such as server room cooling or units in busy shops, may need servicing more often. We'll recommend a schedule that suits how yours is used.
If your business depends on air conditioning, a maintenance contract keeps it on a schedule, so it isn't forgotten until it fails. Contracts are quoted for each site and can include:
We fit wall-mounted, ceiling cassette and ceiling-suspended air conditioning, for a single bedroom or home office up to a whole office floor. Every installation starts with a survey, so the system is sized for the room and where it can go.
Our engineers work from ATE House in Carlin How, near Saltburn-by-the-Sea, and our office in Whitby, covering:
We also install and repair heat pumps and look after commercial refrigeration, so one team can cover all your systems.
Talk to an engineer
Tell us what you need and an engineer will get back to you.
Yes, for emergencies. If your system has failed, we aim to get an engineer to you the same day. If a part needs ordering, we tell you when it will arrive and book the return visit with you.
The most common causes are a blocked filter, a dirty outdoor unit, low refrigerant from a leak, or a fault with the fan or compressor. Check the filter and that nothing is blocking the outdoor unit. If it still isn't cooling, it needs an F-Gas registered engineer.
Usually because the condensate drain is blocked, so water that should drain away overflows from the indoor unit. It can also be a sign the coil is freezing up. Clearing the drain is part of every service.
At least once a year, ideally before summer. Systems that run all year, such as server room cooling, may need servicing more often. Many manufacturers also expect regular servicing to keep the warranty valid.
Yes. We repair, service and install air conditioning in homes as well as businesses, from a single bedroom unit to systems covering a whole building.
Yes. We repair and service all major makes of air conditioning, whoever installed them.
Yes. We fit wall-mounted, ceiling cassette and ceiling-suspended systems. We survey the rooms first, then send a written quote that sets out what's included.
Larger systems, which are common in businesses, must have regular leak checks by an F-Gas registered engineer, and the results must be recorded. How often depends on the type and amount of refrigerant. We can tell you what your system needs and carry out the checks.