Annual heat pump servicing plans

Keep your heat pump running efficiently, safely and reliably.

Simple monthly servicing plans for air source heat pumps, cylinders and hybrid systems. Book your annual service, receive a clear engineer report, and stay on top of maintenance.

Annual Service visit
PDF Service report
Local Engineer support
Easy Monthly payments

Popular servicing checklist

What your service can include

  • Heat pump performance and safety checks
  • Controls, settings and operating review
  • System water, glycol or inhibitor checks
  • Cylinder inspection where included
  • Digital service report after the visit

Plans from

£16/month

12-month

Rolling plans

Engineer-led

Specialist servicing

Report

Sent after service

Reminder

Before service is due

Servicing Plans

Simple and Transparent Pricing

Choose the plan that best fits your needs. Enjoy clear, upfront pricing with no hidden fees, flexible options, and everything you need to get started with confidence.

Heat Pump Only

For homes that need an annual heat pump service.

£16 /Monthly

12-Months Rolling Contract


  • Annual Heat Pump Service
  • Safety, efficiency & system check (radiators, underfloor heating and controls)
  • System water/antifreeze quality and inhibitor check
  • PDF service report to keep your warranty valid
Most Popular

Heat Pump & Cylinder

For homes with a heat pump and hot water cylinder.

£19 /Monthly

12-Months Rolling Contract


  • Annual Heat Pump Service
  • Cylinder Service
  • Safety, efficiency & system check (radiators, underfloor heating and controls)
  • System water/glycol quality and inhibitor check
  • PDF service report to keep your warranty valid

Hybrid Heat Pump Service

For homes with a heat pump, boiler and cylinder setup.

£26 /Monthly

12-Months Rolling Contract


  • Annual Heat Pump Service
  • Boiler Service
  • Cylinder Service
  • Safety, efficiency & system check (radiators, underfloor heating and controls)
  • System water/glycol quality and inhibitor check
  • PDF service report to keep your warranty valid

What's included

A proper service, not just a quick visual check.

Your annual visit is designed to help keep the system efficient, spot issues early, and give you clear documentation after the service.

Heat pump inspection

Visual and operational checks of the outdoor unit and system performance.

Controls review

Check settings, schedules, flow temperatures and user controls.

Water quality check

Review system water, glycol or inhibitor condition where applicable.

Cylinder check

Included on plans covering domestic hot water cylinders.

Engineer report

Receive a clear PDF report after the service for your records.

Advice and recommendations

Get practical advice if the engineer spots anything that needs attention.

Why service your heat pump?

Small annual checks can prevent bigger problems later.

Maintain efficiency

A well-maintained system is more likely to run smoothly and avoid unnecessary energy waste.

Protect comfort

Spot potential issues before they turn into heating or hot water problems.

Keep records

Your PDF report gives you a useful record of the service visit and system condition.

How it works

Simple servicing in three steps

01

Choose your plan

Pick the plan that matches your heat pump setup.

02

Book your service

We arrange your annual visit at a suitable time.

03

Receive your report

After the visit, you receive a clear service report for your records.

FAQ

Heat pump servicing questions

How often should a heat pump be serviced?

Most homeowners arrange a heat pump service once per year. Your installer or manufacturer documents may specify service requirements for your system.

Will I receive proof of service?

Yes. After the service, you receive a PDF service report for your records.

Which plan should I choose?

Choose Heat Pump Only if you only need the heat pump serviced. Choose Heat Pump + Cylinder if your hot water cylinder also needs servicing. Choose Hybrid System if you have a heat pump, boiler and cylinder.

Is this a repair plan?

This page is for servicing plans. Repairs, parts and call-outs can be quoted separately depending on the issue.

Can I cancel the plan?

Add your cancellation policy here. For example: plans run on a 12-month rolling basis and can be reviewed before renewal.

Ready to book?

Choose a servicing plan or ask an engineer first.

Not sure which plan fits your system? Send your details and we'll help you choose the right option.

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