Heat pump services in Felling

Heat Pump Servicing & Installation in Felling

Covering Felling and Wardley on the south bank of the Tyne, along with neighbouring Heworth and Pelaw, for heat pump installation, annual servicing and maintenance plans.

Maintenance plans
3

plans available

Service records
PDF

Detailed reports

Annual maintenance

How much does a heat pump service cost in Felling?

Heat pump servicing in Felling starts from £19 a month on one of our maintenance plans, with your annual service included. Regular checks help identify smaller issues before they become larger, more expensive problems.

Every service includes safety and efficiency checks, a system water and glycol assessment, and a detailed PDF report to support your manufacturer’s warranty records.

View all plan information

Area guide

Local support in Felling

Practical information about our coverage, services and heat pump support.

Felling climbs up from the south bank of the Tyne opposite Newcastle, a former mining town whose old pit villages, including Wardley, have grown together into the wider Gateshead townscape. There's a real mix of housing here, from Victorian terraces near the town centre to postwar semis further out towards Wardley and Heworth, and we see all of it when we're out installing and servicing heat pumps in the area.

Heat Pump Installation Across Felling and Wardley

Terraced streets closer to central Felling need a different approach to unit placement and pipework than the semis and bungalows out towards Wardley, where gardens tend to be bigger. We survey each property individually rather than treating Felling as one uniform job, which matters when you're trying to get the system sized correctly from day one.

Annual Heat Pump Servicing in Felling

Keeping a heat pump running efficiently comes down to proper annual servicing, not just a quick look at the outdoor unit once a year. Every visit from us includes safety and efficiency checks and a full water and glycol quality assessment, with a PDF report sent afterwards to keep your manufacturer's warranty intact.

Local Heat Pump Engineers Covering Gateshead

Our engineers work right across Tyne and Wear, and Felling, Wardley, Heworth and Pelaw are all places we cover on a regular basis. If your heat pump was installed by someone else, we're happy to take over the ongoing maintenance under one of our plans.

To book a service or discuss a new installation in Felling or Wardley, call 01287 281014 or info@ateservices.co.uk.

Air source heat pumps

Air source heat pump (ASHP) servicing in Felling

Air source heat pump servicing — usually shortened to ASHP servicing — is the annual visit that keeps your system running the way it was designed to. Our engineers cover Felling as part of our wider Tyne and Wear service area, looking after air source heat pumps in new-build homes, older retrofitted properties and rural houses off the mains gas network.

Around Felling that includes homes in Wardley. If your air source heat pump is within reach of one of these village, we can service it on a routine annual visit rather than a one-off call-out.

Why an air source heat pump needs servicing every year

Heat pump faults rarely announce themselves — low pressure, weak glycol or a blocked outdoor coil just quietly raise running costs. Most manufacturers also need a yearly service to keep the warranty valid, and after every visit in Felling you get a PDF report for your records. Why annual servicing matters

Air source heat pump systems we service in Felling

  • Air-to-water monobloc heat pumps
  • Split system air source heat pumps
  • Heat pump and hot water cylinder setups
  • Hybrid heat pump and boiler systems

Not sure which of these describes your setup? Our heat pump maintenance plans are split along the same lines, so you can match the plan to the system you actually have in Felling.

Help and guidance

Frequently asked questions

Helpful answers about our service coverage, maintenance plans and the support available in Felling.

6 questions answered
Do you cover Wardley as well as Felling itself?

Yes, Wardley is included in our regular coverage of Felling, along with neighbouring Heworth and Pelaw, as part of the wider Gateshead and Tyne and Wear area our engineers visit for installation and servicing work.

Is a heat pump suitable for an older Felling terrace?

Yes, though terraced housing near central Felling needs careful assessment of yard space, pipe runs and existing insulation before we recommend a system. We survey every property individually rather than assuming a standard setup will fit.

How often should I get my heat pump serviced?

An annual service is what we recommend, and it's what keeps your manufacturer's warranty valid. Each visit includes safety and efficiency checks plus an assessment of the system's water and glycol quality, followed by a PDF report.

Can you take over a heat pump another company installed?

Yes, this is something we do regularly. We'll check the existing system properly on the first visit and bring it onto one of our maintenance plans, whether that's Heat Pump & Cylinder, Hybrid, or Premium Protect.

Do you install heat pumps in new-build homes around Wardley?

Yes, we fit heat pumps into new-build properties as well as retrofitting older housing, and size each system around the building's actual heat loss rather than a generic assumption.

How do I arrange a visit in Felling or Wardley?

Call 01287 281014 or 07931 908711, or email info@ateservices.co.uk, Monday to Friday, 9am to 5pm. Booking follows three simple steps: choose your plan, book your service, receive your report.

1 local village

Where we work in Felling

The villages and neighbourhoods our engineers cover in Felling.

Wardley

Covered by our engineers

Protect your investment

Keep your heat pump performing at its best

Explore our annual servicing options and choose the level of ongoing support that suits your system.

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