Heat pump services in Felling

Heat Pump Servicing & Installation in Felling

Covering Felling and Wardley on the south bank of the Tyne, along with neighbouring Heworth and Pelaw, for heat pump installation, annual servicing and maintenance plans.

Maintenance plans
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plans available

Service records
PDF

Detailed reports

Area guide

Local support in Felling

Practical information about our coverage, services and heat pump support.

Felling climbs up from the south bank of the Tyne opposite Newcastle, a former mining town whose old pit villages, including Wardley, have grown together into the wider Gateshead townscape. There's a real mix of housing here, from Victorian terraces near the town centre to postwar semis further out towards Wardley and Heworth, and we see all of it when we're out installing and servicing heat pumps in the area.

Heat Pump Installation Across Felling and Wardley

Terraced streets closer to central Felling need a different approach to unit placement and pipework than the semis and bungalows out towards Wardley, where gardens tend to be bigger. We survey each property individually rather than treating Felling as one uniform job, which matters when you're trying to get the system sized correctly from day one.

Annual Heat Pump Servicing in Felling

Keeping a heat pump running efficiently comes down to proper annual servicing, not just a quick look at the outdoor unit once a year. Every visit from us includes safety and efficiency checks and a full water and glycol quality assessment, with a PDF report sent afterwards to keep your manufacturer's warranty intact.

Local Heat Pump Engineers Covering Gateshead

Our engineers work right across Tyne and Wear, and Felling, Wardley, Heworth and Pelaw are all places we cover on a regular basis. If your heat pump was installed by someone else, we're happy to take over the ongoing maintenance under one of our plans.

To book a service or discuss a new installation in Felling or Wardley, call 01287 281014 or info@ateservices.co.uk.

Air source heat pumps

ASHP Servicing, Air Source Heat Pump

Air source heat pump servicing — usually shortened to ASHP servicing — is the annual visit that keeps your system running the way it was designed to. Our engineers cover Felling as part of our wider Tyne and Wear service area, looking after air source heat pumps in new-build homes, older retrofitted properties and rural houses off the mains gas network.

Around Felling that includes homes in Wardley. If your air source heat pump is within reach of one of these village, we can service it on a routine annual visit rather than a one-off call-out.

Why an air source heat pump needs servicing every year

An air source heat pump does not burn fuel. It moves heat from the outside air into your heating and hot water, which is what makes it efficient — and also why faults rarely announce themselves. Slightly low system pressure, weak glycol, a restricted outdoor coil or a flow temperature left higher than it needs to be will not usually stop the heating. It will quietly raise what the system costs to run. An annual ASHP service is how those issues get found while they are still small.

Most heat pump manufacturers also expect the system to be serviced once a year for the warranty to stay valid. After every visit in Felling you receive a PDF service report setting out the checks carried out and the condition of the system, so you have the documentation to hand when you need it.

Air source heat pump systems we service in Felling

  • Air-to-water monobloc heat pumps
  • Split system air source heat pumps
  • Heat pump and hot water cylinder setups
  • Hybrid heat pump and boiler systems

Not sure which of these describes your setup? Our heat pump maintenance plans are split along the same lines, so you can match the plan to the system you actually have in Felling.

Maintain efficiency

A well-maintained air source heat pump is more likely to run smoothly and avoid wasting energy through the winter.

Protect comfort

Annual checks catch developing faults before they turn into a heating or hot water problem.

Keep records

Your PDF report gives you a dated record of the service visit and the condition of the system.

Annual maintenance

Heat pump servicing built for long-term performance

A heat pump is a long-term investment. Regular checks help identify smaller issues before they become larger, more expensive problems.

Every service includes safety and efficiency checks, a system water and glycol assessment, and a detailed PDF report to support your manufacturer’s warranty records.

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Help and guidance

Frequently asked questions

Helpful answers about our service coverage, maintenance plans and the support available in Felling.

6 questions answered
Do you cover Wardley as well as Felling itself?

Yes, Wardley is included in our regular coverage of Felling, along with neighbouring Heworth and Pelaw, as part of the wider Gateshead and Tyne and Wear area our engineers visit for installation and servicing work.

Is a heat pump suitable for an older Felling terrace?

Yes, though terraced housing near central Felling needs careful assessment of yard space, pipe runs and existing insulation before we recommend a system. We survey every property individually rather than assuming a standard setup will fit.

How often should I get my heat pump serviced?

An annual service is what we recommend, and it's what keeps your manufacturer's warranty valid. Each visit includes safety and efficiency checks plus an assessment of the system's water and glycol quality, followed by a PDF report.

Can you take over a heat pump another company installed?

Yes, this is something we do regularly. We'll check the existing system properly on the first visit and bring it onto one of our maintenance plans, whether that's Heat Pump Only, Heat Pump & Cylinder, or Hybrid.

Do you install heat pumps in new-build homes around Wardley?

Yes, we fit heat pumps into new-build properties as well as retrofitting older housing, and size each system around the building's actual heat loss rather than a generic assumption.

How do I arrange a visit in Felling or Wardley?

Call 01287 281014 or 07931 908711, or email info@ateservices.co.uk, Monday to Friday, 9am to 5pm. Booking follows three simple steps: choose your plan, book your service, receive your report.

1 local village

Where we work in Felling

The villages and neighbourhoods our engineers cover in Felling.

Wardley

Covered by our engineers

Protect your investment

Keep your heat pump performing at its best

Explore our annual servicing options and choose the level of ongoing support that suits your system.

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