Heat pump services in Richmond

Heat Pump Servicing & Installation in Richmond

Covering Richmond, Reeth, Gunnerside, Muker and Brompton-on-Swale with heat pump installation, annual servicing and simple maintenance plans.

Local coverage
51

villages listed

Maintenance plans
3

plans available

Service records
PDF

Detailed reports

Area guide

Local support in Richmond

Practical information about our coverage, services and heat pump support.

Richmond is a market town built around a Norman castle, its cobbled square and Georgian townhouses stepping down steep streets toward the River Swale. Head west out of town and the dale narrows fast — through Marske and Fremington to Reeth, then on past Gunnerside, Muker and Keld, where stone farmhouses sit alone against the fellside with no mains gas anywhere near them. Richmondshire covers both worlds, from garrison-town suburbs to some of the remotest addresses in North Yorkshire, and we install and service heat pumps in each.

Off-Grid Heating in Swaledale

Up the dale, most homes have relied on oil or solid fuel for generations, topping up a tank that has to be filled by tanker along narrow, exposed lanes. An air source heat pump gives farmhouses around Gunnerside, Muker and Keld a heating system that doesn't depend on deliveries getting through in a hard winter, and it copes fine with the exposed, weather-beaten sites so many of these buildings occupy. We size every system around the property's actual heat loss rather than assuming a standard install will do, checking existing radiators, pipework and hot water demand before recommending anything.

Heat Pump Installation in Richmond

In town, Georgian townhouses and the terraces around Gilling West and Skeeby bring their own challenges — thick stone walls, listed features and tight garden space for an outdoor unit. We plan installations around Richmond's period housing stock as carefully as we do the newer homes near Brompton-on-Swale and Scorton, close to Catterick Garrison, where insulation standards and pipework are usually more straightforward to work with.

Annual Heat Pump Servicing Across Richmondshire

Whether your heat pump was fitted by us or by someone else, an annual service should be more than a quick visual check. Ours includes:

  • Full safety and efficiency checks on the unit and controls
  • A system water and glycol quality assessment
  • A PDF service report you can keep on file to protect your manufacturer's warranty

We offer Heat Pump Only, Heat Pump & Cylinder, and Hybrid maintenance plans, with current pricing on our plans page — just choose a plan, book your service, and we'll send your report once the work is done.

Call us on 01287 281014 or 07931 908711, or email info@ateservices.co.uk to book a heat pump installation or service anywhere across Richmond and Swaledale.

Annual maintenance

Heat pump servicing built for long-term performance

A heat pump is a long-term investment. Regular checks help identify smaller issues before they become larger, more expensive problems.

Every service includes safety and efficiency checks, a system water and glycol assessment, and a detailed PDF report to support your manufacturer’s warranty records.

View all plan information
Help and guidance

Frequently asked questions

Helpful answers about our service coverage, maintenance plans and the support available in Richmond.

6 questions answered
Do you cover the villages up Swaledale as well as Richmond itself?

Yes. Alongside Richmond we regularly work in Reeth, Gunnerside, Muker, Keld, Low Row, Feetham and the smaller hamlets between them, as well as Brompton-on-Swale, Scorton and Melsonby closer to town.

Is a heat pump a realistic replacement for oil in a remote Swaledale farmhouse?

Often, yes. Many of these properties already have the space and water systems that suit a heat pump well. We assess the building's heat loss and existing setup first, and we're honest if extra insulation or radiator work would help before committing to a system.

How often should my heat pump be serviced, and does it affect my warranty?

Most manufacturers require an annual service to keep the warranty valid. Ours covers safety and efficiency checks plus a water and glycol quality assessment, and you get a PDF report afterwards as proof the work was done properly.

Can you service a heat pump that another company installed?

Yes, we regularly take over servicing for heat pumps we didn't originally fit, whether in Richmond itself or out toward Reeth and Muker. We'll check the system properly rather than assuming the original setup was correct.

Are your engineers actually familiar with Richmondshire, or is this just a webpage?

Our engineers regularly cover Richmond and the surrounding dale, from the Georgian townhouses near the castle to the farmhouses up towards Keld, so we know the difference between servicing a terrace and a windswept fellside property.

How do I book a service or installation in Richmond?

Call 01287 281014 or 07931 908711, or email info@ateservices.co.uk, Monday to Friday 9am to 5pm. For servicing, pick one of our plans and we'll arrange a date; for installation, we'll talk through your property first.

51 local villages

Where we work in Richmond

The villages and neighbourhoods our engineers cover in Richmond.

Aldbrough St John

Covered by our engineers

Applegarth

Covered by our engineers

Barton

Covered by our engineers

Bolton-on-Swale

Covered by our engineers

Brompton-on-Swale

Covered by our engineers

Caldwell

Covered by our engineers

Cleasby

Covered by our engineers

Crackpot

Covered by our engineers

Croft-on-Tees

Covered by our engineers

Dalton-on-Tees

Covered by our engineers

Downholme

Covered by our engineers

Easby

Covered by our engineers

East Layton

Covered by our engineers

Ellerton-on-Swale

Covered by our engineers

Eppleby

Covered by our engineers

Eryholme

Covered by our engineers

Eskeleth

Covered by our engineers

Feetham

Covered by our engineers

Forcett

Covered by our engineers

Fremington

Covered by our engineers

Gayles

Covered by our engineers

Gilling West

Covered by our engineers

Grinton

Covered by our engineers

Gunnerside

Covered by our engineers

Hartforth

Covered by our engineers

Hudswell

Covered by our engineers

Kearton

Covered by our engineers

Keld

Covered by our engineers

Kiplin

Covered by our engineers

Langthwaite

Covered by our engineers

Low Row

Covered by our engineers

Manfield

Covered by our engineers

Marrick

Covered by our engineers

Marske

Covered by our engineers

Melsonby

Covered by our engineers

Middleton Tyas

Covered by our engineers

Moulton

Covered by our engineers

Muker

Covered by our engineers

Newton Morrell

Covered by our engineers

Ravensworth

Covered by our engineers

Reeth

Covered by our engineers

Scorton

Covered by our engineers

Skeeby

Covered by our engineers

Stanwick St John

Covered by our engineers

Stapleton-on-Tees

Covered by our engineers

Thwaite

Covered by our engineers

Uckerby

Covered by our engineers

West Layton

Covered by our engineers

Whashton

Covered by our engineers

Whaw

Covered by our engineers

Whitwell

Covered by our engineers

Protect your investment

Keep your heat pump performing at its best

Explore our annual servicing options and choose the level of ongoing support that suits your system.

Explore maintenance plans
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